Privacy Policy as of November 1, 2023
This Privacy Policy (hereinafter also referred to as the Policy) is designed to ensure the security of personal data and other private information of Users and is valid for the krystal.jewelry website (hereinafter referred to as the Site).
1. Collection of personal data and other information.
1.1 When using the site, the following information about the User may be collected:
• first and last name;
• phone number;
• e-mail;
• address;
1.2 In addition to the information specified above, information obtained while using the site may also be collected:
• Cookies;
• User's IP address;
• User behavior on the Site;
1.3 The information that you provide on the Site, or that may be collected in the process of using the Site, is protected by the Law of Ukraine "On Protection of Personal Data".
1.4 You must be fully aware that you consent to the Seller collecting, using and transferring personal data in accordance with the terms and conditions set out in this Policy.
1.5 The website may use a technology called “cookies”. Cookies are small text files containing information that are stored on your computer when you visit a website. They provide additional functionality to the website and help us analyze how you use the website.
1.5.1 There are two types of cookies: one type of cookie is used to "remember" information such as your username and password and is stored on your computer until you decide to cancel this subscription. If you do not use a feature such as "Remember username and password", such cookies will not be stored on your computer.
1.5.2 Another type of file is a session cookie. For example, they are used to track which language you have selected to display a web page. When you visit a site, such cookies are temporarily stored in your computer's memory. Session cookies are not stored permanently on your computer and are usually deleted when you close your web browser window.
1.6 If you do not wish to receive cookies on the Site, you can change your web browser settings to reject them. However, this may limit the functionality of the Site.
1.7 The Seller may automatically collect non-personal information of the User, i.e. information that does not allow the User to be directly or indirectly identified, in particular about the User's browser type or information about the site from which the User came to the Seller's site.
1.8 The owner and controller of your personal data is the Seller.
2. Purpose of processing and storage periods of personal data.
2.1 The Seller collects information about your name and surname, email address, phone number and your address for the purpose of organizing and implementing cooperation between us, namely for the identification of orders, their processing and delivery.
2.2 The Seller collects information about your email and phone number to exchange information with you, including for sending advertising information about the Seller's activities.
2.3 Information about Cookies, the User's IP address, the User's behavior on the Site is collected to adapt marketing and advertising activities offered on the Site or third-party services, and to monitor the general and individual activity of Users. Such information is stored for three years from the moment of placing the last order on the Site.
2.4 The Seller does not collect or store your payment details. Such information may be collected and stored by the Seller's partner banks in accordance with their internal rules.
2.5 In addition to the above, we may use the information we receive for the following purposes:
2.5.1 To monitor the traffic from which you access the Site; the type of browser and operating system used to access the Site; the date and time of your access to the Site; the pages you visit and the Internet address of the site from which you accessed our Site.
2.5.2 To recognize repeat visitors (for analytical/statistical purposes).
2.5.3 For anonymous tracking of interaction with online advertising (to monitor the number of impressions and clicks on advertising banners).
2.5.4 To customize or personalize your experience (for example, greeting you on the site by name).
2.5.5 To prepare and provide aggregated statistical data to third parties (e.g. advertisers).
3. User rights.
3.1 Users enjoy all rights provided for by the Law of Ukraine "On Personal Data Protection", including:
3.1.1 know the purpose of processing personal data, the source of their collection and the location of personal data.
3.1.2 to access your personal data.
3.1.3 refuse to process your personal data or prohibit the processing of your personal data;
3.1.4 request to change your personal data;
3.1.5 withdraw consent to the processing of your personal data;
3.1.6 refuse to receive advertising materials.
4. Transfer of personal data.
4.1 Personal data posted on the site is not provided to third parties, except in the following cases:
4.1.1 After obtaining the consent of the User to whom this information belongs.
4.1.2 Upon a reasonable request from government agencies that have the right to receive such data.
4.1.3 To protect and safeguard the rights of the Seller.
4.1.4 To ensure the safety of site users.
4.2 The Seller may provide your anonymized personal data (those that do not allow you to be identified) to third parties.
4.3 In all other cases, before transferring information about you to third parties, the Seller undertakes to obtain your consent.
4.4 Personal data may be transferred to companies working on our behalf. We cooperate with other companies that perform business support functions on our behalf, in connection with which your personal information may be partially disclosed. We require such companies to use information only for the purpose of providing services under the contract; they are prohibited from transferring this information to other parties in situations other than when it is necessary to provide the agreed services. Examples of business support functions: order fulfillment, application processing, issuing prizes and bonuses, conducting customer surveys and managing information systems. We also disclose aggregated non-personal information when selecting service providers.
4.5 Personal data may be used on pages that are positioned as general and partner pages. The Seller may share information with partner companies, together with which it implements special offers and promotional activities on the pages of our site, positioned as general. When requesting personal data on such pages, you will receive a warning about the transfer of information. The partner uses any information provided by you in accordance with its own privacy notice, which you can read before providing information about yourself.
5. Other websites.
5.1 The pages of the Site may contain links to third party websites. We do not control and are not responsible for the content and privacy practices of such third party websites that may be linked to our Site. Such websites may place their own cookies on your computer and/or otherwise collect and process personal data.
5.2 We strongly recommend that you review the privacy practices of such third-party sites before using them.
6. Anti-spam policy.
6.1 We do not accept spam, we do not send emails to anyone without permission, we do not sell or rent email addresses to unauthorized third parties. This does not mean that we can prevent spam from appearing on the Internet. If you believe that you have received unwanted email from us, please contact us.
7. Security.
7.1 The Seller uses modern technologies to ensure the confidentiality of personal data obtained from registration forms left by Users, in order to ensure maximum information protection.
7.2 Access to the user's personal information is carried out through an authorization system with a login and password. The user undertakes to independently ensure the safety of authorized data and not to disclose them to third parties under any pretext. Any changes to personal information made through authorization data will be considered to have been made personally by the User.
7.3 The collection, storage, use, processing, disclosure of information received by the Seller as a result of a private individual (visitor or user) visiting its website and/or filling out registration forms, including personal data of users, is carried out by the Seller in accordance with the current legislation of Ukraine. The individual (visitor or user) is aware of and consents to the collection and processing of his/her personal data by the Seller within the limits and for the purposes provided for by the terms of this Policy in accordance with the current legislation of Ukraine.
8. Final provisions.
8.1 By visiting the pages of the site and/or filling out the registration form on the site, the User automatically accepts the terms of this Policy.
8.2 The Seller's activities are carried out in accordance with the current legislation of Ukraine. Any claims, disputes, official appeals will be considered exclusively in accordance with the procedure provided for by the current legislation of Ukraine.
8.3 The Seller is not liable for any direct or indirect damage suffered by the User or third parties, as well as for lost profits as a result of the site's activities.
8.4 The terms of this Policy may be changed by the Seller unilaterally. Changes to this Privacy Policy shall come into force from the moment of their publication on the Site. Your continued use of the Site after the publication of any changes to this Privacy Policy shall constitute your agreement to such changes.
JSC “VINNYTSYA PLANT “KRISTAL”
21100, Vinnytsia region, Vinnytsia district,
Vinnytsia, 600-anniversary st., building 21
UA 193052990000026003016106125
in JSC CB "Privatbank", MFO 305299
EDRPOU code 33323245
TIN 333232402286
Tel. 0501001073
email mail: [email protected]